Questions people ask before the first call
Reaching out to a new therapist can feel scary. Here are straight answers to the questions people ask most.
Who is Denise Zabel?
Denise Zabel, MA, LLPC, is a Michigan counselor who helps adults recover from narcissistic abuse, toxic relationships and trauma through online therapy, with Christian faith included only if the client wants it. She accepts most insurance, including Medicaid.
What happens on the free consultation?
It’s a 15-minute phone call. You share a little about what’s going on, ask anything you like, and we decide together whether to book a first session. No pressure either way.
What happens in the first session?
I’ll tell you a little about me, walk you through how confidentiality works, and mostly listen. The first job of therapy is building trust, so we start there.
Is what I say confidential?
Yes. What you share stays between us, with a few legal exceptions: if a court orders it, or if you or someone else is in danger. I’ll explain these clearly in our first session.
Do I have to be Christian to work with you?
No. Faith is part of my practice only if you want it to be. Clients with no faith at all are just as welcome.
Do you take Medicaid and insurance?
Yes. I accept Michigan Medicaid and most major plans, including Blue Cross Blue Shield, Priority Health and HAP. Without insurance, sessions are $180. See all plans.
Do you see clients in person?
All sessions are online by secure video, so you can meet from anywhere in Michigan that feels private and comfortable.
What hours are available?
Monday through Friday, with Saturdays available on request. We’ll find a time that fits around your work and family on the free call.
How long does therapy take?
It depends on what you’re working on. Some people come for a few months, others longer. We’ll look at where we started and how far you’ve come along the way, and you’re always in charge of the pace.
What if I’m in crisis?
Online therapy isn’t for emergencies. If you’re in crisis, call or text 988 for the Suicide & Crisis Lifeline, or call 911.
Still have a question? Just ask.
Call or email for a free 15-minute consultation.